Shipping policy
This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be therefore read alongside our main Terms.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer shipping at the following shipping rates:
UNITED KINGDOM
|
Order Value |
Shipping Cost |
Shipping Service |
|
£10.00–£100.00 |
£5.00 GBP |
Royal Mail 48hr Tracked 2 to 4 business days |
|
£100.00 and up |
£7.50 GBP |
Royal Mail 48hr Tracked 2 to 4 business days |
EUROPE
|
Order Value |
Shipping Cost |
Shipping Service |
|
£10.00–£100.00 |
£12.00 GBP |
International Tracked & Signed. 2 to 11 business days |
|
£100.00 and up |
£20.00 GBP |
International Tracked & Signed. 2 to 11 business days |
NORTH AMERICA
|
Order Value |
Shipping Cost |
Shipping Service |
|
£10.00 - £50.00 |
£20.00 GBP |
International Tracked & Signed. 3 to 17 business days |
|
£50.00 - £250.00 |
£30.00 GBP |
International Tracked & Signed. 3 to 17 business days |
|
£250.00 and up |
£40.00 GBP |
International Tracked & Signed. 3 to 17 business days |
REST OF THE WORLD
|
Order Value |
Shipping Cost |
Shipping Service |
|
£10.00 - £50.00 |
£17.50 GBP |
International Tracked & Signed. 3 to 17 business days |
|
£50.00 - £250.00 |
£25.00 GBP |
International Tracked & Signed. 3 to 17 business days |
|
£250.00 and up |
£40.00 GBP |
International Tracked & Signed. 3 to 17 business days |
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to the following countries:
Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United States.
Free shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders cannot be shipped to PO boxes.
Orders will only ship on business days (Monday – Friday).
Orders will ship within two to three working days from receipt of order.
Orders will not ship on UK Public Holidays.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Refund Policy: https://www.horsemeatdisco.net/policies/refund-policy
CUSTOMS AND DUTIES
Horse Meat Disco is a UK based company, we ship internationally to:
Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United States.
Customs fees, duties, and taxes for international shipments are not included in the price of shipping.
Duties and taxes may apply upon delivery. Customers / recipients are responsible for paying any and all import duties, customs, additional taxes or fees.
We have no control over when or for how much these fees are charged (it varies by country, city, and package), and we are not able to pay them ahead of time or take care of them on our end.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Online contact form: https://www.horsemeatdisco.net/pages/contact
Email: hello@teemill.com